Our Customer Care team is truly the best in the business. We are passionate about pets, passionate about their people, and simply passionate about doing a good job.
We have learned from listening to you over time that getting started with a new diet is the hardest part. Many pets find Rayne a little ways into their nutrition journey after other options didn't work out. Our best advice we can give you here is two fold: 1) Listen to your vet. And 2) Be patient during the diet transition.
Not finding your answer here? Please reach out to us!
We strive to respond to emails in 1-2 business days.
Please call us at 877-698-3823 if you need immediate assistance.
Hours:
Monday - Friday
7AM - 8PM CST
Closed on New Year’s Day, the Fourth of July, Thanksgiving, and Christmas so our team can spoil their pets a little extra