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Order FAQs

If you have a quick order question, please check out our Order FAQs to "skip the line" and get your answer right away or give us a call at 877-698-3823.

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Veterinarian Resource Access

If you have been redirected to this page while trying to access a Veterinarian Resource page, please log in your hospital staff account. If you have not set up your account yet, contact our Customer Care team by submitting the form below or by calling 877-698-3823.

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Contact Our Knowledgeable Customer Care Team.


Monday - Friday


We strive to send a personal response to your inquiry within 1-2 business days. If you need immediate assistance, please call us at 877-698-3823.

If this is a medical emergency or a question regarding your pet's health, please contact your veterinary team.