Account Frequently Asked Questions
A great way to save money on your pet's new food is by signing up for our auto-ship program. Not only do you get the convenience of never running out of food, but you also get 5% off all of your subscription orders. Also, be sure to subscribe to emails so you can be the first to hear of any other promotions.
We collect sales tax as directed by the state that the food is being shipped to. If your state collects taxes for other online shopping, then we will likely have to do the same. If you are a veterinary hospital that has tax exempt status in one or more states, please contact Rayne’s Customer Care team for help getting your tax exempt account set up or updated.