Free ground shipping is available once your cart subtotal (before applicable taxes) reaches a minimum of $60.If your order is less than this amount, ground shipping costs start at $7.99 and operate on a sliding scale based on your cart subtotal.

Transit/delivery time depends on your location, so please plan for 1-2 business days for processing and 3-5 business days from shipment to delivery. Please also allow for shipping delays due to holidays and high-traffic shipping times with carriers.

Orders typically take 1-2 business day(s) to process and then ship from our Kansas City warehouse. We advise our customers to allow 3-5 business days after your order has shipped to arrive, however, most shipments arrive sooner.

You will receive a shipment confirmation via email when your order has shipped and tracking information within 24-48 hours of shipment. If you have any concerns, please call our Care team at 877-698-3823.

In some cases, Rayne can offer expedited shipping options (e.g., 2-day shipping or overnight air) at an additional cost to the customer. Please contact our Customer Care Team for more information.

If you are not completely satisfied with a purchase made on www.raynenutrition.com, we will gladly replace or refund any unused product within 90 days of your original purchase.

Please call our Customer Care Team as soon as possible so that they can help you return, replace, or refund your order. In some cases will we request that pet owners donate partially used products to a nearby veterinarian hospital, shelter, boarding facility.